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  • Lyft is now in Joplin.

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3 months ago

I AM GOING TO LOSE MY JOB! I SCHEDULED THESE OVER 12HRS IN ADVANCE I PURCHASED THE LYFT CASH I JOINED THE PINK CLUB IN HOPES THAT IT WOULD SYNCHRONIZE WITH WHATEVER ALGORITHM YOUR SYSTEM USE TO ENSURE I CAN GET TO WORK ON TIME! I DONT HAVE TO BE THERE TIL 5 AND IM ONLY 20MINS AWAY! I SCHEDULED IT FOR 3:50 TODAY. HERE IT IS A HR LATER AND ITS STILL SEARCHING FOR A RIDE! ITS NO ONE TO CALL AND TALK TO AND IF INDEED I DO LOSE MY JOB YOU'RE NOT GOING TO CARE OR BE ABLE TO HELP ME GET IT BACK! THIS IS RIDICULOUS. DONT ADVERTISE A SERVICE YOU CANT PROVIDED PROFICIENTLY! IM SO FRUSTRATED BECAUSE THIS KEEPS OCCRING. I JUST NOW GETTING SMART ENOUGH TO SCREEN SHOT IT IN HOPES THE COMPANY I WORK FOR UNDERSTAND AND DONT RELIEVE ME OF FRM MY POSITION. ... See MoreSee Less

I AM GOING TO LOSE MY JOB! I SCHEDULED THESE OVER 12HRS IN ADVANCE I PURCHASED THE LYFT CASH I JOINED THE PINK CLUB IN HOPES THAT IT WOULD SYNCHRONIZE WITH WHATEVER ALGORITHM YOUR SYSTEM USE TO ENSURE I CAN GET TO WORK ON TIME! I DONT HAVE TO BE THERE TIL 5 AND IM ONLY 20MINS AWAY! I SCHEDULED IT FOR 3:50 TODAY. HERE IT IS A HR LATER AND ITS STILL SEARCHING FOR A RIDE! ITS NO ONE TO CALL AND TALK TO AND IF INDEED I DO LOSE MY JOB YOURE NOT GOING TO CARE OR BE ABLE TO HELP ME GET IT BACK! THIS IS RIDICULOUS. DONT ADVERTISE A SERVICE YOU CANT PROVIDED PROFICIENTLY! IM SO FRUSTRATED BECAUSE THIS KEEPS OCCRING. I JUST NOW GETTING SMART ENOUGH TO SCREEN SHOT IT IN HOPES THE COMPANY I WORK FOR UNDERSTAND AND DONT RELIEVE ME OF FRM  MY POSITION.

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Correction almost 2hrs later and still no ride I was supposed to start 15 minutes ago.

We have been having the same issue. If we request the ride dumb early and it still takes over an hour for the ride to get here then what is the point? Why is it taking so freaking long??

Hi there, we're terribly sorry to hear about this and are happy to look into it for you, will you privately message us the full name, email address and phone number associated with your Lyft account?

3 months ago

Don't ever leave anything on a Lyft. ride. I did. 52 hours later no reply from support. Driver has my phone and no reply, no nothing. Contacted support multiple times. Did everything they request. Driver has a number to call but she won't. #asklyft ... See MoreSee Less

3 months ago

Godawful @Lyft support. Phone left in car, contacted Lyft and no reply from them 52 hours later. Driver contacted she doesn't reply. Lyft won't reply to me. I can even see where my phone is using google where's my phone. Phone basically taken and Lyft won't contact me. ... See MoreSee Less

Comment on Facebook

Hey there! We would be happy to look into this for you. Can you please Private Message us the phone number, email, and full name associated with your account?

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