L O A D I N G . . .
Loading icon

Privacy Policy

Last updated:

08.19.2024

Who we are

Explore Joplin is an interactive city directory internet website, app, and platform and is owned and operated by 417 Digital Studios LLC.

We believe it is important to be transparent with data at this time so the following will cover the data we keep and what we do with it.

Definitions

“We”, “Us”, “site” or “Explore Joplin” will be used to describe the Explore Joplin brand, website & platform. 

“Users” will be used to describe a visitor of the website.  (This can be account holders and non-account holders.)

“Listings” will be used to describe places, events, brands, hotels, offers, news posts.

What personal data we collect and why we collect it

We collect data when you create an account with us.

This may include personal data, such as name, email address, personal account preferences; transactional data, such as purchase history; and technical data, such as information about cookies.

We collect this data to retain user accounts on the site so that users can “bookmark” or store their favorite listing within the site and access exclusive information that account holders get access to such as special discounts and local offers. 

Data Collection and Use by Chatbase

Explore Joplin utilizes a third-party AI chatbot technology called Chatbase to power our “Janis*” chatbot assistant. Chatbase collects and processes certain information from your interactions with Janis*, which is subject to their own privacy policy available at https://www.chatbase.co/legal/privacy.

Information Collected by Chatbase

The information collected by Chatbase may include:

  • Your queries and instructions provided to Janis*
  • De-identified user data to improve the overall performance of Janis*
  • Non-personally identifiable information such as device type, operating system, and browser information.

Use of Information by Chatbase

Chatbase utilizes this information for the following purposes:

  • To improve the accuracy and functionality of Janis*
  • To develop and enhance future AI products and services
  • To comply with applicable laws and regulations

Explore Joplin’s Access and Control Over Data

Explore Joplin does not have access to any personally identifiable information collected by Chatbase through your interactions with Janis. We rely on Chatbase’s privacy practices and security measures to ensure the protection of your data.

Your Choices

For information on how to access, update, or delete your data collected by Chatbase, please refer to their privacy policy or contact them directly.

Changes to this Policy

We may update this section of our privacy policy to reflect changes in Chatbase’s practices or our own use of Janis*. We encourage you to periodically review this section for the latest information.

Contact Us

If you have any questions regarding the privacy practices of Janis* or Chatbase, please don’t hesitate to contact us

Financial data

When a user creates an account they have the access to create a listing.  After creating a listing, they have the option to promote that listing or place it on a premium account.  When this happens, the user will purchase a promotional key or subscription.  

These purchases or transactions are going through a third-party eCommerce platform that completes the financial transactions on our behalf.  We use Woo-commerce for all of our financial transactions therefore we do not have access to financial data when purchases are made as that information is encrypted.

Comments

When account holders leave comments on listings our records retain their name, email address, IP address, time and date, and what listing was commented on.

Visitor comments may be checked through an automated spam detection service.

At this time, all comments and listings are review by our staff.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included.

Visitors to the website can download and extract any location data from images on the website.

We store this media on a hosted server.

Contact forms

When users use contact form on Explore Joplin to contact us or another listing, we receive a copy of the email.

We collect the users name, email and message so that we can ensure quality service and monitor for safety and security reasons.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. 

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Embedded content from other sites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to track the site performance, visitors numbers, time of visit and most visited pages.

We also use Facebook Pixel to help us target user who may like our service during Facebook marketing campaigns.

Who we share your data with

By default Explore Joplin does not share any personal data with anyone for any reason. 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.  These accounts are protected by a user defined password.

What data breach procedures we have in place

In the unlikely event that a data breach should occur, we will contact the proper authorities for the case depending on type of information taken.  This can include local police, Federal Trade Commission,  or Credit reporting companies.

by default, we do not collect information such as birthdays, social security numbers, or any other personally identifiable information other than name and email address.

What third parties we receive data from

At this time, Explore Joplin does not receive data from any third-party website.

Contact info

Feel free to get in touch

If you have any questions or concerns, please contact [email protected]

This site uses cookies

Explore Joplin uses cookies to improve your browsing experience and analyze site traffic. By continuing to use this site, you agree to this cookie usage. You can learn more about cookies and how your data is processed in the Privacy Policy.